Making knowledge easier to discover
Knowledge becomes more useful when it can be clearly understood and connected to its source.
Citewell helps businesses develop their digital presence around the questions people are asking and the knowledge the organisation is genuinely able to provide.
Through the Citewell Portal, those insights can then be put into practice. Existing content can be reviewed, improved and regenerated, while new written content can be developed around the organisation's own knowledge and expertise.
These individual pieces of useful knowledge become Snippets — signposts that help connect a question, an answer and the source behind it.
Together, they help organisations develop the knowledge that has already crossed the Citation Line — the boundary between knowledge that has been documented and made digitally retrievable, and the much larger body of knowledge, experience and expertise held by people that has not yet been expressed in accessible digital form.
Not everything needs to cross the Citation Line. Some knowledge should remain private, proprietary or commercially sensitive. Citewell helps organisations understand where that boundary sits and where valuable expertise could strengthen their public digital presence.
|